Log in Sign up

Returns & Exchange

In the event that you are not 100% satisfied with your purchase, you may return any unopened merchandise in absolutely new condition with its original packaging within 7 days of receipt.
To initiate the return procedure, you will be required to email us (RE: ORDER CONFIRMATION NUMBER) and will also be required to specify the reason for your return in the body of the email.
It is your responsibility to ensure the parcel is trackable.
You will receive a full refund minus all shipping and gift-wrapping charges.
PLEASE NOTE. We do not accept refunds under any circumstances for the following product categories:
  • Cosmetic Products
  • Make-up Products
  • Nail Products
  • Skin Care Products
  • Hair Products
This is simply due to health concerns and our hygiene protocol at Perfumery & Cosmetics Warehouse Outlet. 
Hence, we ask that you please make all your product selections carefully prior to checkout.
All refunds that exceed the 7-day window will not be accepted in any case.